Contact
Pick the right one and you'll reach the person who can actually help. If nothing fits, use the walkthrough card below — a member of the team will route you.
Sales & institutions
Sixty minutes at most, usually less. Not a scripted demo — a conversation about what you're building and the exact surfaces that fit. We prepare before we meet, and we leave you with a written proposal (or a plain "no, and here's why").
Fastest — if you're signed in, the Report a problem button (bottom-right of every page) sends the context we need with your message. Otherwise use the email address to the right; a member of the support desk will read and reply.
If you're a school, church, company, government programme, or a partnership you want to explore — start with a private walkthrough. If you'd rather email first, that's the desk to the right; the same team reads both queues.
You can also use the in-app parent dashboard for child-account requests. See our Privacy Policy for the rights available to you and how we handle each type of request.
Security and child-safety are triaged above every other queue. Please encrypt sensitive material if you can; we'll acknowledge on the first working day and provide a status within three.
Please include your outlet, deadline, and the shape of the story. For educator or learner interview requests, tell us the audience and the angle so we can match you to the right voice — we don't fabricate quotes or fabricate learners.
Live roles and how to apply are on /careers. For a spontaneous approach, write to the address on the right with your one-page CV and a paragraph on what you're building at eZine.
The help centre covers the most common questions with answers you can search. If it's a longer conversation, book a walkthrough and we'll route you.
Cold-call after you contact us. Share your email with third-party sales lists. Fabricate testimonials or learners. Send you a drip sequence when you asked one question.
eZine Learning is a distributed team with the operations desk in Lagos, Nigeria and members across West Africa, the UK, and the US. Reply times respect your working week.